Retrofit Insulation for Social Housing & Principal Contractors

Arrow Insulation provides professional insulation installation services as part of wider retrofit and decarbonisation programmes.

We work with main contractors, housing associations, and local authorities, delivering cavity wall insulation, extraction, and loft insulation in line with PAS 2030:23 requirements.

Our approach is simple — deliver the work properly, meet compliance requirements, and make life easier for the principal contractor.

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We deliver insulation packages as part of retrofit schemes,
including:

Cavity Wall Insulation

(EPS bonded bead systems)

Cavity Wall Extraction

(failed or unsuitable insulation removal)

Loft Insulation

(installed with correct ventilation and detailing)

All works are delivered in accordance with:

  • PAS 2030:23
  • Relevant system design specifications
  • Manufacturer guidance
  • Site-specific requirements

Why Contractors Choose Arrow

Reliable Delivery

We understand programme pressures and deliver works on time, without compromising quality.

Compliance-Driven

Fully aligned with PAS 2030 processes, documentation, and evidence requirements.

Experienced Teams

Multiple trained installation teams with experience in live housing environments.

Professional Approach

Clean, organised works with clear communication and minimal disruption to residents.

Works Done Properly

We prioritise correct installation over speed — reducing defects, callbacks, and risk.

PAS 2030:23 Compliance

We operate within a structured compliance framework, ensuring:

  • Installation in accordance with design
  • Full photographic evidence capture
  • Documentation for handover
  • Traceability of works
  • Alignment with Retrofit Coordinator requirements

We understand the importance of:

  • Audit readiness
  • Quality assurance
  • Consistent documentation

Working With Principal Contractors

We integrate seamlessly into existing delivery models and understand:

  • Programme scheduling
  • Site coordination
  • Resident considerations
  • Reporting requirements
  • Variation handling where site conditions differ

We aim to be a low-risk, dependable subcontractor that adds value to your delivery.

Housing Associations & Local Authorities

We support housing providers by delivering:
  • Consistent installation quality
  • Professional resident interaction
  • Compliance with retrofit standards
  • Reliable programme delivery

Our experience in social housing environments ensures works are carried out with respect, care, and minimal disruption.

Health, Safety & Insurance

All works carried out in accordance with health and safety regulations and site-specific requirements.
  • £10M Public Liability Insurance
  • £10M Employers Liability Insurance
  • £1M Professional Indemnity Insurance

CERTIFIED Accreditations

  • PAS 2030:23
  • CHAS
  • NAPIT
  • TrustMark
  • Constructionline Gold
  • KIWA

Geographic Coverage

We operate across the South of England, including:

  • Dorset
  • Hampshire
  • West Sussex
  • Berkshire
  • Wiltshire
  • Bristol & surrounding areas

Our Approach

We are not a volume-driven installer.
We focus on:
  • Getting installations right first time
  • Reducing defects and remedial works
  • Supporting compliance and audit requirements
  • Delivering a professional service from start to finish