Arrow Insulation Reveiws
We hope the below review assist you in trusting to use Arrow Insulation. These reviews combined with the 25 year guarantees provided by our product partners Lapolla and Thermabead should help give you peace of mind upon your investment.
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David H.
We've just had the cavity walls of our property insulated with the Thermabead product, taking advantage of the Government's Green Homes Grant.The service and communication provided by Arrow was superb, although it turned out that the actual work was sub-contracted out to a company called Evolve Home Energy Solutions. Once Arrow had done the survey and taken our details the rest was handled by Evolve, including the installation. This wasn't immediately obvious at the time of ordering the insulation, but in the grand scheme of things it didn't really make much difference – it just added an extra link to the communication chain.There was a frustratingly long delay between having the survey carried out (4th November) and the insulation being fitted (10th February), but this was almost entirely due to the speed the Green Homes Grant voucher was issued. It didn't help that Evolve were the ones handling the voucher application as they were very slow to respond to enquiries, unlike Andrew from Arrow who almost always replied to my emails on the same day.Overall Evolve seemed to do a good job of installing the wall insulation (it's hard to see it as it's all inside our walls!) and seemed knowledgeable and experienced in the process. They did a good job of tidying up after themselves too.We're pleased to finally have the extra duvet around our house and wouldn't hesitate to use Andrew and Arrow Insulation for other insulation requirements.
David B.
Most impressed with everything from the initial contact response, quick quotation, very quick install date, arrived on time, excellent work process, cleaned up afterwards. Highly recommended.
Ian M
these guys did a great job.... turned up early, protected everything in the house with plastic, explained everything, uncovered a few other issues that they addressed.... very pleased
Sally M.
Very quick service from start to finish. Had survey on the 16th October all done and dusted by the 24th!Had one hiccup! Van went over drain cover which broke resulting in wheel stuck down the manhole! Quite a feat to get the van out, nobody's fault just one of those things. Andrew reimbursed cost of new manhole cover with no quibble.Big Big difference in warmth in the house. Very pleased would recommend.
Kit F.
Prompt response, helpful and left house tidy!
Carlos M.
Knowledgeable and professional, Andrew took great care to fully investigate our problem and recommend only solutions which made practical and economic sense, and in no way concerned with making a sale, let alone selling us anything unnecessary or inappropriate.
Sharon P.
Andrew gave me great advice on the phone about a property I am buying. He went the extra mile and looked at some photos on the survey and gave me an email report back on them. Thank you for such a great service.
colin S.
The experience from start to finish was extremely professional. So, from making the initial enquiry, which lead to an on-site visit, within a few days, with the resultant quotation on the same day, added to clear and constructive advice, all of which enabled us to make a reasoned evaluation and decision. After confirming our order, the installation date was quickly arranged and confirmed. The all-important implementation was extremely efficient (the team arrived on time), the site was made ready and the work commenced without major hassle nor inconvenience. The work was completed and the site cleared. The quality of the work is good (as far as we know, as it's only been a week!), but we have sufficient trust and confidence in Andrew and his team, that they all respond if we have any support queries. Highly Recommended!
Danny C.
We have recently had the Thermabead Insulation installed in our bungalow. The bungalow was getting cold in the evening when the heating had gone off. We only had the install completed a few days ago but we have noticed a difference already and the house is staying warmer into the evening.The service was excellent, Andrew came and measured and dealt with install and the installers were very tidy and helpful.Thank you Arrow Insulation.
Kirri-Leigh D.
Was very friendly and efficient and got the job done very quickly and without any issues. Thank you again for the service and your help, very much appreciated.
Carla W.
Nice team to deal with and the difference is night and day. Highly recommend Arrow and getting your home insulated.
Goss B.
I'm pleased we choose Arrow Insulation as they came out to us quickly, quoted the same day and we had our insulation within a couple of weeks. Easy to arrange and payment options too. Happy with the communication and service and the insulation has made a difference.
Sarah C.
The service was excellent. I was kept informed throughout the whole process. Very efficient and responsive staff. I would highly recommend.
Julian R.
Really made a difference to my home. Great company to deal with.
Max W.
Really pleased with the Service, Were Quick and very Tidy.
Ian S.
This company is outstanding. I made contact with Andrew and discussed our need for Cavity Wall insulation. Our house was surveyed the same day and a cost given. The work was done a few days later by an excellent team. Excellent communication and excellent service. I can't recommend this company enough.
Ian S.
This company is outstanding. I made contact with Andrew and discussed our need for Cavity Wall insulation. Our house was surveyed the same day and a cost given. The work was done a few days later by an excellent team. Excellent communication and excellent service. I can't recommend this company enough.
Martin
Great customer service, competitive quote and the insulation was carried out quickly and well. It has made a huge difference to my home. I can recommend Arrow Insulation.
Mark F.
We had this insulation done at my fathers house but it worked so well we have now done it at ours. Had Arrow Insulation do both places. Good company to work with.
Bepic E.
This stuff is so cool. Its dramatically changed my home. The house is so much warmer now but also my condensation issue has gone! Great customer service. Highly recommend Arrow Insulation!
Lisa M.
Im so pleased I insulated my home with this. They really did a great job, quick and easy for me. Great customer care and I can already feel the difference
Jo K.
The product is amazing. Has made such a difference to my home. Really good customer care and Andrew made sure we were happy and informed before going ahead.
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